Contact Us
We are here to help. Whether you have a question about your order, need product advice, or want to share feedback, our team is ready to assist you.
Get in Touch
Customer Support
For order-related queries, returns, and general help.
support@shopease.com
+91 9769545326
Business Enquiries
For partnerships, wholesale orders, and collaborations.
business@shopease.com
Feedback & Suggestions
Help us improve by sharing your experience.
feedback@shopease.com
Support Hours
Monday to Saturday: 9:00 AM — 6:00 PM IST
Sunday: Closed
Public Holidays: Limited support via email only
Response Time
We aim to respond to all enquiries within 24 hours on business days. For urgent order issues (wrong item, damaged product), please call us directly at +91 9769545326 or mention your Order ID in the subject line for faster resolution.
Office Address
ShopEase India Pvt. Ltd.
123, Commerce Tower, MG Road
Bengaluru, Karnataka 560001
India